Weour members
Thank you for being our member. We value your continued trust and loyalty in us. You are at the heart of everything we do!
We’re happy to serve you this year and want you to get the most out of your plan.
Boost Your Health with Your Extra Benefits
Your plan offers many extra benefits to help you stay healthy. From doctor’s appointments to the pharmacy and your everyday needs – we have you covered!
Access to Quality Care Near You
- You have a large in-network community of leading doctors, specialists, hospitals, and pharmacies for your needs.
- You’re covered for inpatient hospital care, primary and specialist doctor visits, prescription drugs, and much more.
Value That Saves You Money
- With Wellcare, you pay less and get more. Your plan limits how much you’ll spend out of pocket, so you can stick to your budget.
- Your plan includes extra coverage to take care of your health needs, including your yearly routine dental, vision, and hearing exams.
Empowering You to Take Charge of Your Health
- From flu shots to annual checkups, you have access to many no-cost preventive care services.
- Your plan gives you the flexibility to choose in-person, virtual, or phone appointments with healthcare professionals.
Your plan also includes these extra benefits at no additional cost to you:
My Wellcare Rewards
As a Wellcare member, you can earn points and receive up to $75 in gift card rewards from My Wellcare Rewards —just by completing healthy activities. You can redeem your points for gift cards from your favorite stores and brands.
How Does It Work?
Sign up for My Wellcare Rewards, complete your healthy activities to earn points, and then redeem your points for gift card rewards. Make sure to earn and redeem your points before the end of the plan year.
What Do I Need to Do?
My Wellcare Rewards offers tools to help manage your health in your daily life. You can access these resources through your computer, tablet, or phone.
- To-Do List: Your personalized list of healthy activities to complete while earning points.
- Choose Rewards: Pick gift cards and have them sent to you via email or physical mail.
- Health Information: Review our library of articles, videos, decision tools, and more to guide you on your journey to better health.
- Track Your Progress: Connect your Apple Watch, FitBit®, Garmin®, or other supported wearable devices to track your health and activity levels.
- Your Health Information: View your prescription record, select your preferred language, set your communication preferences, and more.
How Do I Sign Up for My Wellcare Rewards?
- Visit wellcare.healthmine.com and select "Register Now".
- You will need your Member ID card, date of birth, and email address to set up your rewards account.
- You can also call My Wellcare Rewards customer service at 1-866-550-1590 (TTY 711) Monday through Friday from 8:00 am to 8:00 pm Central Time.
Fitness Benefit
Stay active, have some fun, and make new friends using your fitness benefit all at no extra cost to you. Your plan gives you the flexibility to work out at a participating fitness center. Or you can take a variety of online classes from home.
- Your Medicare Advantage plan includes a fitness benefit through Silver&Fit® or SilverSneakers.
- Check your plan materials to see which program you have.
Telehealth Virtual Visits
Get care anytime with telehealth virtual visits. Virtual visits are just like in-person appointments, but you meet with a doctor or medical professional over the phone or on a video call.
- Through Teladoc, you can have appointments for urgent care, mental health, nutrition, dermatology and more.
- Learn more about telehealth virtual visits.
Nurse Line
Your health plan includes access to our Nurse Line.
- The Nurse Line is available 24 hours a day, 7 days a week so you can call any time to get medical advice.
- Nurse Line is included with your health plan at no extra cost to you.
- Learn more about the Nurse Line and other ways to get care when you need it.
Mail Order Prescriptions
Save time and money with mail order prescriptions.
- You can get up to a 3-month supply of your prescription drugs sent to your home with Express Scripts® Pharmacy.
- Prescriptions are delivered to your door in discreet packaging.
- This service is included with your health plan at no extra cost to you.
Secure Member Portal
Your secure account is your one-stop-shop for all your healthcare needs, whether you need to find any information about your health plan or manage your health to-dos.
On the portal, you can also:
- Access your plan materials and full list of benefits
- View, print or download a copy of your Member ID Card
- Select, change or find you PCP or other in-network doctors
- Sign up for email and text notifications about your plan and benefits
Wellcare Medicare Video Library
We have short videos available to help you better understand your benefits and how to use them, so you can get the most out of your coverage.
As always, thank you for choosing us as your healthcare partner!
Y0020_WCM_151869E