Skip to Main Content

On February 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.

Find My Provider Representative

Important Notice: Effective March 1, 2025, Wellcare transitioned to new Provider Representative email inboxes and phone numbers. Wellcare providers can direct any questions or concerns to the appropriate inbox for assistance.

Wellcare Health Plan offers dedicated Provider Representatives across the state of Texas.

Providers can also reach Provider Representatives that specialize in the following:

Behavioral Health

    Nursing Facilities / Centralized Billing

    Hospitals

      Long Term Services and Supports (LTSS) 

      For all other providers, please contact the regional inbox for your Service Delivery Area:

      Bexar

      Phone: 1-866-615-9399 (Choose option 3 for Account Management)
      Fax: 1-866-683-5629
      Email      : AM.SanAntonio@SuperiorHealthPlan.com
      Counties covered through this office: Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, & Wilson

      Hidalgo

      Phone: 1-877-278-4268 (Select your language, then option 3 for Account Management)
      Fax: 1-866-390-1892
      Email: AM.Hidalgo@SuperiorHealthPlan.com
      Counties covered through this office: Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy & Zapata

      Travis/Central

      Phone: 1-800-218-7453 (Select your language, then option 3 for Account Management)
      Fax: 1-866-702-4626
      Email: AM.Austin@SuperiorHealthPlan.com
      Counties covered through this office:

      • Central SDA: Bell, Blanco, Bosque, Brazos, Burleson, Colorado, Comanche, Coryell, Dewitt, Erath,Falls, Freestone, Gillespie, Gonzales, Grimes, Hamilton, Hill, Jackson, Kerr, Lampasas, Lavaca, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Somervell, & Washington
      • Travis SDA: Bastrop, Burnet, Caldwell, Fayette, Hays, Lee, Travis, & Williamson

      El Paso/West RSA

      Phone: 1-877-391-5923 (Select your language, then option 3 for Account Management)
      Fax: 1-866-520-3115
      Email: AM.ElPaso@SuperiorHealthPlan.com
      Counties Serviced:

      • El Paso SDA: Brewster,Culberson, El Paso, Hudspeth, Jeff Davis, Pecos, & Presidio
      • West RSA: Concho,Crane, Crockett, Dimmit, Ector, Edwards, Frio, Glasscock, Irion, Kimble, Kinney,La Salle, Loving, Mason, McCulloch, Menard, Midland, Reagan, Real, Reeves, Schleicher, Sterling, Sutton, Terrell, Upton, Uvalde, Val Verde, Ward, Winkler, & Zavala

      Dallas/Tarrant

      Phone: 1-866-529-0294 (Select your language, then option 3 for Account Management)
      Fax: 1-866-518-6036
      Email: AM.Dallas@SuperiorHealthPlan.com
      Counties covered through this office:

      • Dallas SDA: Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, & Rockwall
      • Tarrant SDA: Denton, Hood, Johnson, Parker, Tarrant, & Wise

      Nueces/Harris/Jefferson

      Phone: 1-800-656-4817 (Select your language, then option 3 for Account Management)
      Fax: 1-866-683-5630
      Email: AM.Houston@SuperiorHealthPlan.com
      Counties covered through this office:

      • Nueces SDA: Aransas, Bee, Brooks, Calhoun, Goliad, Jim Wells, Karnes, Kenedy, Kleberg, Live Oak, Nueces, Refugio, San Patricio, 
      • Harris SDA: Austin, Brazoria, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, & Wharton
      • Jefferson SDA: Chambers, Hardin, Jasper, Jefferson, Liberty, Newton, Orange, Polk, San Jacinto, Tyler, & Walker

      Lubbock/Amarillo/West RSA

      Phone: 1-866-534-5957 (Select your language, then option 3 for Account Management)
      Fax: 1-866-683-5114
      Email: AM.Lubbock@SuperiorHealthPlan.com
      Counties covered through this office:

      • Lubbock SDA: Brown, Carson, Coke, Coleman, Crosby, Deaf Smith, Floyd, Garza, Hale, Hockley, Hutchinson, Lamb, Lubbock, Lynn, Potter, Randall, Runnels, Swisher, Terry, & Tom Green
      • West RSA: Andrews, Archer, Armstrong, Bailey, Baylor, Borden,
        Briscoe, Callahan, Castro, Childress, Clay, Cochran, Collingsworth, Cottle, Dallam, Dawson, Dickens, Donley, Eastland, Fisher, Foard, Gaines, Gray, Hall, Hansford, Hardeman, Hartley, Haskell, Hemphill, Howard, Jack, Jones, Kent, King, Knox, Lipscomb, Martin, Mitchell, Moore, Motley, Nolan, Ochiltree, Oldham, Palo Pinto, Parmer, Roberts, Scurry, Shackelford, Sherman, Stephens, Stonewall, Taylor, Throckmorton, Wheeler, Wichita, Wilbarger, Yoakum, & Young

      © Copyright 2025