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Find My Provider Representative

Important Notice: Effective March 1, 2025, Wellcare transitioned to new Provider Representative email inboxes and phone numbers. Wellcare providers can direct any questions or concerns to the appropriate inbox for assistance.

Wellcare Health Plan offers dedicated Provider Representatives across the state of Texas.

Providers can also reach Provider Representatives that specialize in the following:

Behavioral Health

    Nursing Facilities / Centralized Billing

    Statewide

      Hospitals

        Long Term Services and Supports (LTSS) 

        For all other providers, please contact the regional inbox for your Service Delivery Area:

        Bexar

        Phone: 1-866-615-9399 (Choose option 3 for Account Management)
        Fax: 1-866-683-5629
        Email        : PR.SanAntonio@SuperiorHealthPlan.com
        Counties covered through this office: Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, & Wilson

        Hidalgo

        Phone: 1-877-278-4268 (Select your language, then option 3 for Account Management)
        Fax: 1-866-390-1892
        Email: PR.Hidalgo@SuperiorHealthPlan.com
        Counties covered through this office: Cameron, Duval, Hidalgo, Jim Hogg, Maverick, McMullen, Starr, Webb, Willacy & Zapata

        Travis/Central

        Phone: 1-800-218-7453 (Select your language, then option 3 for Account Management)
        Fax: 1-866-702-4626
        Email: PR.Austin@SuperiorHealthPlan.com
        Counties covered through this office:

        • Central SDA: Bell, Blanco, Bosque, Brazos, Burleson, Colorado, Comanche, Coryell, Dewitt, Erath,Falls, Freestone, Gillespie, Gonzales, Grimes, Hamilton, Hill, Jackson, Kerr, Lampasas, Lavaca, Leon, Limestone, Llano, Madison, McLennan, Milam, Mills, Robertson, San Saba, Somervell, & Washington
        • Travis SDA: Bastrop, Burnet, Caldwell, Fayette, Hays, Lee, Travis, & Williamson

        El Paso/West RSA

        Phone: 1-877-391-5923 (Select your language, then option 3 for Account Management)
        Fax: 1-866-520-3115
        Email: PR.ElPaso@SuperiorHealthPlan.com
        Counties covered through this office:

        • El Paso SDA: Brewster,Culberson, El Paso, Hudspeth, Jeff Davis, Pecos, & Presidio
        • West RSA: Concho,Crane, Crockett, Dimmit, Ector, Edwards, Frio, Glasscock, Irion, Kimble, Kinney,La Salle, Loving, Mason, McCulloch, Menard, Midland, Reagan, Real, Reeves, Schleicher, Sterling, Sutton, Terrell, Upton, Uvalde, Val Verde, Ward, Winkler, & Zavala

        Dallas/Tarrant

        Phone: 1-866-529-0294 (Select your language, then option 3 for Account Management)
        Fax: 1-866-518-6036
        Email: PR.Dallas@SuperiorHealthPlan.com
        Counties covered through this office:

        • Dallas SDA: Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, & Rockwall
        • Tarrant SDA: Denton, Hood, Johnson, Parker, Tarrant, & Wise

        Nueces/Harris/Jefferson

        Phone: 1-800-656-4817 (Select your language, then option 3 for Account Management)
        Fax: 1-866-683-5630
        Email: Nueces SDA: PR.CorpusChristi@SuperiorHealthPlan.com
        Harris & Jefferson SDA: PR.Houston@SuperiorHealthPlan.com
        Counties covered through this office:

        • Nueces SDA: Aransas, Bee, Brooks, Calhoun, Goliad, Jim Wells, Karnes, Kenedy, Kleberg, Live Oak, Nueces, Refugio, San Patricio, 
        • Harris SDA: Austin, Brazoria, Fort Bend, Galveston, Harris, Matagorda, Montgomery, Waller, & Wharton
        • Jefferson SDA: Chambers, Hardin, Jasper, Jefferson, Liberty, Newton, Orange, Polk, San Jacinto, Tyler, & Walker

        Lubbock/Amarillo/West RSA

        Phone: 1-866-534-5957 (Select your language, then option 3 for Account Management)
        Fax: 1-866-683-5114
        Email: PR.Lubbock@SuperiorHealthPlan.com
        Counties covered through this office:

        • Lubbock SDA: Brown, Carson, Coke, Coleman, Crosby, Deaf Smith, Floyd, Garza, Hale, Hockley, Hutchinson, Lamb, Lubbock, Lynn, Potter, Randall, Runnels, Swisher, Terry, & Tom Green
        • West RSA: Andrews, Archer, Armstrong, Bailey, Baylor, Borden,
          Briscoe, Callahan, Castro, Childress, Clay, Cochran, Collingsworth, Cottle, Dallam, Dawson, Dickens, Donley, Eastland, Fisher, Foard, Gaines, Gray, Hall, Hansford, Hardeman, Hartley, Haskell, Hemphill, Howard, Jack, Jones, Kent, King, Knox, Lipscomb, Martin, Mitchell, Moore, Motley, Nolan, Ochiltree, Oldham, Palo Pinto, Parmer, Roberts, Scurry, Shackelford, Sherman, Stephens, Stonewall, Taylor, Throckmorton, Wheeler, Wichita, Wilbarger, Yoakum, & Young

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